The Fine Art of Delegation..
Here are some guidelines on how you can delegate
effectively and get the best out of your team.
Do not fall into the ‘I can do it quicker and
better’ syndrome. If you do so, you are not
managing. You are micro managing. This kind of
attitude can land you in a rut forever.
Be clear about the task in your mind. It helps to
visualize how the completed task or final product
should be like. Supervisors are often disappointed
with the work their staff returns because they
themselves are not clear about what they wanted
in the first place.
Make your instructions clear and relevant to the
delegates. Prepare an outline or sketch of what
you want. Putting it down on paper will help
clarify what you want and how you want
Enlist the help of the person you are delegating to.
Get him to write out the instructions that you give
verbally. Ask him to repeat what he has
understood by your instructions so that you are
sure that you have been understood
If you find that the work has turned out less than
perfect or the results are not what you had in
mind, discuss it with the person so that you can
sort out the misunderstanding. If the work is
acceptable, say, ‘This is fine for this time, but
next time I’d like it done this way’. Getting
someone continually to redo work to make it
perfect is demoralizing, frustrating and a sheer
waste of time.
Always set a deadline for the completion of work.
People often tend to relax if there are no stringent
deadlines. If it is not possible to complete the task
within the given time period, the, delegate must get back to you and renegotiate the time or get
you to share the task with someone else.
Log tasks on a job-tracking sheet. List the work
given out and when it is due.
Follow up. Regularly check work in progress. If
the person(s) you have delegated to was given a
week to complete a task, check with them in three
days. Remember, rather than enquiring, ‘have
you finished yet?’ ask ‘how are you doing on
project X?’ The first will put him on the defensive.
You can sniff out any potential problems early on,
by checking up regularly.
Give enough space to your people to use their own
methods and be creative. As a manager you have
to be concerned not merely with the results but
also the means. Acknowledge good jobs, no matter
how small and work on improving bad ones.
Make sure that everything is done positively and
PC : Britty